OKKAMI wins ISO 27001 certification for hospitality security

OKKAMI said Aug. 6 that it achieved ISO/IEC 27001:2022 certification, adding third-party validation of its information security controls for hotel groups and enterprise customers. The move is meant to help the Bangkok-based hospitality tech platform compete for larger global brands that want stronger governance and risk management.

Why it matters: - ISO/IEC 27001:2022 gives hotel owners, brands and enterprise buyers independent assurance that OKKAMI has formal processes to identify, manage and improve information security risks. - The certification supports OKKAMI's push from a fast-growing hospitality tech vendor to an enterprise-grade software partner for global customers. - The milestone can matter in hospitality, where technology partners handle guest data, mobile keys, messaging and other sensitive systems.

What happened: - OKKAMI announced Aug. 6 that it achieved ISO/IEC 27001:2022 certification. - The company is based in Bangkok, Thailand. - OKKAMI serves more than 700 hotels and resorts worldwide. - The certification is the internationally recognised standard for information security management systems.

The details: - OKKAMI said the certification reflects its governance, security and operational standards. - The company said ISO 27001 creates a common framework for protecting customer information, managing risk and improving operations across the organisation. - OKKAMI said its platform includes mobile applications, digital guest services, smart room controls, messaging, mobile key and loyalty tools. - The platform also includes more than 75 integrations with leading hospitality systems. - OKKAMI said the certification reinforces its commitment to: - protecting customer and guest information through internationally recognised security practices; - delivering enterprise-grade governance, risk management and operational controls; - supporting compliance requirements for global hotel brands and ownership groups; - maintaining a culture of continual improvement across people, processes and technology.

Between the lines: - The certification is a signal to larger hotel groups that OKKAMI wants to be evaluated on security and operating discipline, not just product features. - The company framed ISO 27001 as part of a broader maturity step as it expands globally. - OKKAMI's pitch is aimed at luxury hotel brands, international hotel groups and mixed-use property developments that place a premium on vendor trust.

What's next: - OKKAMI said ISO 27001 is the start of an ongoing commitment to continuous improvement, not the end of a project. - The company is likely to use the certification in sales conversations with more security-conscious enterprise customers. - OKKAMI said the achievement strengthens its position as a trusted technology partner for global hospitality brands.